Jul 27, 2011 The My Cloud app makes accessing and sharing from anywhere easy. And with automatic photo and video backup to your personal cloud storage, it helps reliably store your irreplaceable moments so you can free up space on your tablet or smartphone. WD Software; Product Firmware. WD My Cloud EX2 Setup for MAC. WD Quick View for Mac. WD My Cloud EX2 GPL Source Code. Third Party Apps GPL Codes.
Register this product with Western Digital. Find the MAC address printed on the My Cloud product label. Your MAC address will be unique to your device. Enter the MAC address to continue with setup: Can't connect to your device. Toast for mac free. Try entering your MAC address again. For help, contact WD Support.
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Answer ID 11395 | Last Updated 09/27/2018
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Print<---->Important: Domain Name Resoluition and blocked non reserved TCP/UDP ports above 1024 willl resulting in WD Sync operation issues.To resolve WD Sync issues please refer to Answer ID 18623 How to Resolved WD Sync Issues |
WD Sync allows files to be synchronized across multiple computers connected to a My Cloud.
- Ensure Remote and or Cloud Access is enabled on the My Cloud
- Download and install the WD Sync software.
For assistance downloading and installing WD Sync for Windows, please see Answer ID 11394: How to install WD Sync on Windows
For assistance downloading and installing WD Sync for macOS, please see Answer ID 13127: How to install WD Sync on Mac - Allow the local dicovery of the My Cloud on the network to complete.
NOTE If you are configuring WD Sync remotely, no My Cloud will be listed.- Click Sign in to log in using a MyCloud.com account username (email address) and password or
- Click Next if you are only using local area network (LAN) Sync
NOTE: Using MyCloud.com credentials instead of strictly relying on what devices are discovered in the local area network will ensure that all My Cloud Network Attached Storage devices associated with the MyCloud.com account are reflected as potential WDSync targets. - Enter the Email Address and Password of the MyCloud.com account
Click Sign in - After logging into the MyCloud.com account, all My Cloud associated with the username (email address) of the account will be displayed.
Select a My Cloud
Click Next - Select the desired My Cloud user from the drop down menu
Enter the local My Cloud user password. Not the password for the MyCloud.com Account (email address)
Click Sign in - Select the desired folders to be synced now or configure then later
- Uncheck all boxes to Unselect folders to Sync after completing the setup process or
- Leave the boxes Check to start folder Sync after completing the steup process
Click Next - WD Sync will provide an option to Sync using a MyCloud.com Account
Click Next - Click Finish to complete the configuration and create a WD Sync desktop icon
- WD Sync can be accesses from the WD Logo icon on the task bar.
If you do not see a WD Logo icon, please see Answer ID 18132 WD Access or WD Sync Icons missing from the Windows System Tray
Click the WD Logo icon to access selections.
Click Settings to view additional options - The WD Sync Settings window will display a list of the folders on the My Cloud that is configured to Sync. If the default folders were selected during the initial configuration, WD Sync will create a share on the My Cloud called 'WD Sync' and within that share it will create corresponding directories called 'My Documents', 'My Pictures', 'My Movies' and 'My Music' for a Windows comoputer. The contents of the default folders on the computer will be Synced with the associated folders that are generated on the My Cloud.
ClickAdd to configure another folder on the same PC to sync. - Important WD Sync Note
Critical:This folder will now be synchronized with a folder of the same name inside My Cloud storage device. Be aware that data that is deleted on the folder will also be deleted on the My Cloud, while files deleted on the My Cloud WD Sync folder will also be deleted on the computer side as well. This is not a backup software. While the WD Sync does have ways to restore files that have been deleted, caution is advised when deleting data from a synced folder in order to avoid possible data loss. To add or remove a My Cloud in WD Sync, please see Answer ID 11396 How To Add and Remove A My Cloud in WD Sync
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